Proactive Customer Success Software
Freshsuccess helps software and subscription companies prevent churn, increase expansion, and strengthen customer relationships.
Gain more visibility
into your customers
Quickly see account health, support tickets, billing history, communications, and user engagement.
Identify risks and
Proactively address customer churn, and identify new advocates or expansion opportunities.
Standardize workflows, automate tasks, and establish best-practices for your Customer Success team.
See key metrics like churn, expansion, product adoption, and customer health.
Reporting & Analytics
AdStage needed a better way to focus their Customer Success efforts. Using Freshsuccess, the Customer Success team can quickly identify low-adopters, power users, and even potential customer advocates.