Over 40,000 customers trust us.





With Freshdesk, you can…

Streamline
all your customer conversations in one place

Automate
your repetitive work and save time

Collaborate
with other teams to resolve issues faster
and much more… See all features
So, what brings you here today?
So, what brings you here today?
Conversations made easier
Collaborations made stronger
Support made more automatic
Answers made available faster
Insights made more accessible
Here's why our customers choose us
“Agents are now able to measure themselves and see how well they are doing, that gives them a boost. Now that we have statistics and can see agent performance scores, that encourages our teams to provide even better customer service. My agents are happier now.”

“Freshdesk integrated seamlessly with our internal CRM using its out-of-the-box capabilities such as chat, email, phone, and social media channels. The reports has given our agents a chance to monitor their daily or weekly performance.”

“We were looking for a solution that solves for the right customer experience at scale. With Freshdesk's intuitive Helpdesk system and the AI-powered Freddy bot platform, with Freshdesk's agility and Freddy's ability to deliver context across functions, PhonePe had found a winner.”

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