
Make support easy for the digital-first customer
Freshchat helps you deliver effortless, personalized customer service using a blend of bot and human assistance across familiar channels.
No credit card required.

Freshchat helps you deliver effortless, personalized customer service using a blend of bot and human assistance across familiar channels.
No credit card required.
Trusted by businesses you know and love
Customers today expect you to value their time, to deliver answers easily, and to help them quickly. Freshchat enables you to deliver on these expectations using best-of-breed offerings in AI-powered bots and messaging.
Chatbot
Deploy AI-powered chatbots in the front lines to guide customers to resolve their queries – from informational to transactional, regardless of the channel they are on.
Messaging channels
Support customers where they already are – on modern conversational experiences like WhatsApp, Apple Business Chat, Facebook, LINE, and even website and mobile app messaging.
Proactive customer service
Anticipate when customers may need a little help and send them a message letting them know you’re available to chat.
Integrate the tools that you already use with Freshchat to get all the context in one place.
Meet your expanding customer needs with Neo – the open and flexible Enterprise platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and hundreds of Marketplace Apps.
Sign up for a 21-day free trial. No credit card required. No strings attached.