Over 40,000 customers trust us
Converse and collaborate at scale
With Freshcaller, you can deliver delight at scale without taking on the cost and complexity of legacy software.
Contextual
Freshcaller empowers your teams to create/respond to all opportunities with full context.
Modern
Freshcaller upgrades your current phone technology to a state-of-the-art routing and voice AI engine.
Beautifully simple
Freshcaller is a minimum-fuss maximum-love voice platform built just for you.
Key Phone System Capabilities
Switch to the right phone system for your business
Enable your phone teams to work from home or remotely
As a business, it is critical that your phone teams are prepared to work from home or remotely now, more than ever. Freshcaller’s cloud-based phone solution gives you the flexibility to break free from your desk and work from anywhere. You can manage and run your phone operations seamlessly even while working remotely.
Empower your customer support team
Deploy the best call routing engine complete with IVRs, smart escalations, and best-in-class on-call capabilities for agents to transfer calls, notes, or conference with others. You really won’t be worried about phones anymore. Instead, focus on responses and resolutions to all your support-related conversations.
Equip your sales teams
Are your sales superheroes using legacy phone systems? Or dialing in using their personal mobile connection? Ease of use, low learning curve, and coverage on-the-go make Freshcaller a better phone solution and dependable side-kick to your superheroes.
Engage customers with voicebots
Most bot solutions require coding and are cumbersome to maintain. Powered by Freddy AI, our voicebot tracks intent and engages with customers to resolve issues faster.
Expand with Freshworks Platform
Meet your expanding customer needs with the open and flexible Freshworks Platform providing rich API for custom integration, automated workflows, smart analytics, ecosystem partner solutions, and handpicked Marketplace Apps.
Recommended by leading industry experts
G2 Small Business Leader Fall 2020
Finances Online Expert's Choice award 2020
Capterra Top 20 for 2020
SoftwareWorld Top-Rated Call Center Software
Gift your teams the chance to use a truly modern phone system
Sign up for Freshcaller today! You get a 21-day trial with access to all features.